Privacy Policy.
At NES Aesthetics, we are committed to safeguarding your privacy and handling your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and protect your personal data and your rights regarding your information.
What is Personal Information and Why Do We Collect It?
Personal information refers to any details that can be used to identify you as an individual. This includes information such as your name, contact details (email, phone number, etc.), billing information, and health-related details that may be necessary for treatment.
We collect your personal information in several ways, such as directly through our website, email, phone calls, and via cookies. Additionally, we may receive your information from third-party sources. Please note, we are not responsible for the privacy practices of any third-party sites linked to our website.
We collect your personal information to deliver services, communicate with you, and provide updates on new services or promotional offers. If you do not wish to receive marketing materials, you can easily unsubscribe at any time.
How We Collect Personal Information
We generally collect personal information directly from you, either when you engage with our services, use our website, or contact us. On some occasions, we may receive information from trusted third parties with your consent.
When collecting your information, we aim to inform you of the purpose for which it is being gathered and how it will be used.
Why We Use Your Personal Information
The personal information we collect is used for a variety of purposes, including:
Providing aesthetic treatments and services
Managing bookings and appointments
Sending you marketing communications (with your consent)
Keeping you informed about your treatment and related services
Complying with legal and regulatory obligations
We may also use your personal information for secondary purposes that are closely related to the original purpose, where it is reasonable to expect such use, or where we are legally required to do so.
How We Share Your Personal Information
We respect your privacy and will only share your personal information in the following situations:
With third parties where you have consented to such disclosure
Where required or permitted by law (e.g., in response to a subpoena or legal investigation)
If we share your personal information with third parties, we will ensure that they adhere to the same privacy standards and take reasonable steps to protect your data.
Protecting Your Personal Information
We take the security of your personal information seriously and implement appropriate measures to protect it from misuse, loss, unauthorised access, and disclosure. When your personal information is no longer necessary, we will take reasonable steps to securely destroy or de-identify it. However, certain data may be retained for a period of at least 7 years to comply with professional and legal requirements.
Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to ask for any inaccuracies to be corrected. To request access or corrections, please contact us in writing.
We do not charge a fee for accessing your personal information; however, we may charge an administrative fee if you request a copy of your records.
To protect your privacy, we may ask you to verify your identity before we release any information.
Keeping Your Personal Information Accurate
We are committed to ensuring that the personal information we hold is accurate, complete, and up to date. If you believe any information we hold is incorrect or incomplete, please let us know as soon as possible, and we will update our records accordingly.
Updates to This Privacy Policy
From time to time, we may update this Privacy Policy to reflect changes in our practices or legal obligations. When this happens, we will post the revised version on our website, along with the effective date of the update. We recommend reviewing this policy periodically to stay informed about how your personal information is managed.
Questions or Complaints
If you have any questions, concerns, or complaints about how we handle your personal information, or if you wish to make a formal complaint, please contact us directly using the details below:
NES Aesthetics
Shop 3B, 249 Waterworks Road, Ashgrove, QLD 4060
hello@nesaesthetics.com
This updated privacy policy is designed to comply with Queensland privacy laws while reflecting NES Aesthetics' practices. Always consider having a legal professional review the policy to ensure it fully complies with the latest regulations.